How to put a little Rock and Roll into your brand

Imagine it’s a beautiful Summer night, there’s a gentle breeze and your favorite song is playing into your earbuds as you stroll. Blissful feelings flood your consciousness and suddenly you’re connected with your deepest yearnings. The music and the words put you into an expansive, optimistic mood as if a switch has been thrown in your brain. Anyone who is a communicator must feel a pang of jealousy at the ability of rock music to mesmerize us in this way.

We all have a little rock and roll inside us

By that I mean everyone has secret longings in their heart. And the right music, the right words or the right imagery can peel back the layers of defense that we put up to hide them from the world. Rock music taps into a place in our brains where we feel optimistic, hopeful, rebellious, and where some of our fondest memories reside. Have you ever wondered ‘how can I capture some of that magic in my marketing messages’? Is there a place where your brand and these powerful feelings can overlap, just a little bit?

Major Advertisers try to do this all the time

We've all seen commercials that co-opt our favorite old songs. Everything from tampons to automobiles. But often it backfires. It makes us indignant at the advertiser for attempting to hijack our feelings, and makes us feel disillusioned with the music itself. For most marketers, it's not a consideration—we're not going to be able to afford the royalty payments on our favorite Led Zeppelin track. So what's another, more intrinsic way to put some rock 'n' roll into our messages?

Speak to the dreams in your customer’s hearts

The key is in the problems you solve for customers: Are they feeling disrespected, do they yearn for more love and appreciation? Do they want to feel cool, or smart, or feel some pride in their everyday lives—like a mom who expresses her love by serving healthier food, or the guy who feels sexy and powerful because his car is sweeter than the other rides in the health club parking lot. If your product isn't tapping into these deeper desires on some level,  you're missing an opportunity to get on the radar of your ideal customers.

Now, maybe you're really skeptical...

‘Get real’, you're thinking. What if I sell something utilitarian, like weed killer—how the hell does that have any connection to some deeper meaning? Let’s suppose the weed killer had a product benefit of killing the weeds in your lawn without harming the environment. You could appeal to the idealist in your customers by showing how environmentalism and a beautiful lawn can co-exist.

The rock 'n' roll in me wants to know how I can have the greenest lawn on the block and at the same time feel virtuous by not dumping chemicals into the environment. My logical side might later compel me to get specific product details to back it up, but by then, I’ll be pre-disposed to listen to the scientific explanation. Because the rock 'n' roll in me feels I’m joining a movement of eco-responsibility when I consider this product.

What if your product can’t make a unique promise that appeals to the rock ‘n’ roll in your customers?

If your product or service doesn’t have this kind of special sauce, your problem isn’t in your marketing. It’s in your product. A good question to ask yourself when developing your offerings is 'Have we conceived something unique enough, or built some feature into it, that will allow us to speak to the dreams of our customers?' And if you have that special difference, have you extended it, nurtured it, and protected it from competitors?

If you think about it, there are hidden reasons for almost any purchase people make. Look to those hidden reasons for the keys to your marketing messages.

The marketing equivalent of a gold record

Usually, marketing makes our defenses go up because it's unable to touch that place where our dreams live. As competitive as most marketplaces are today, we still have fertile opportunities. How many of your direct competitors position their products in a way that taps into the rock ‘n’ roll inside of us? Do a quick survey, and you’ll find that very few companies do a good job of articulating value to customers, let alone capturing imaginations and building tribes of like-minded followers. The majority of the companies you compete against have messages that are the equivalent of old, forgotten recordings in the discount bin. If you can find the rock-n-roll in your brand and tap into the inner longings in your prospects, you could have the next big hit.

4 comments (Add your own)

1. Savion wrote:
And to think I was going to talk to someone in preson about this.

Thu, December 29, 2011 @ 2:56 AM

2. Cathy wrote:
We've arivred at the end of the line and I have what I need!

Thu, December 29, 2011 @ 6:24 AM

3. gjvknl wrote:
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Thu, December 29, 2011 @ 10:57 AM

4. vpfmrs wrote:
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Sun, January 1, 2012 @ 5:53 AM

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